PLEASE NOTE:  Shipments may be delayed due to COVID-19 restrictions.

Orders exceeding $50.00 receive free shipping to one address.

Return Policy

We value our customers and are committed to providing you with the best quality products and exceptional customer service.

Shipping Procedures

Orders are generally shipped in 3 business days after your order is processed and they normally take an additional 3 - 5 business days to arrive.

Orders are processed Mon-Fri during normal business hours.

Returns

Please inspect your product immediately upon its arrival. Please contact consumercare@sonomalavender.com if there is a problem with your order.

If you purchased your product at a retailer other than sonomalavender.com please contact your retailer regarding its return policy.

You may return damaged or defective merchandise within 5 days of receipt for a replacement, if available, or refund. Please contact consumercare@sonomalavender.com to arrange your product exchange or refund. 

Sonoma Lavender will accept returns of unopened and unused products, within 5 days of receipt, provided the items are in re-sellable condition. For hygienic reasons, we cannot accept returns of bath and body items or of any items which have been opened or used.  Please contact consumercare@sonomalavender.com to obtain a return authorization. Shipping costs for returned non-defective goods will be the responsibility of the customer.